Monday to Friday (8:30AM to 4:30PM)

Reporting to the Director, Facilities, Safety & Security and based at the Comox Valley (CV) campus, the Manager, Facilities Operations is responsible for planning and organizing the operation and maintenance of all College buildings, campus grounds, and infrastructure. This includes mechanical, electrical, and building maintenance; services/utility distribution and collection systems; janitorial; grounds and parking maintenance; furnishings. The Manager provides leadership and direction to the distributed Facilities Operations section and associated Contracted Services. The incumbent will be required to spend a minimum of one day per week at the Campbell (CR) campus, schedule based on co-ordination with the Director.

- Creates a Positive Climate and Culture
- Effective Communication Skills
- Effectively Develops Goals and Objectives
- Focuses Effectively on Key Results and Priorities
- Demonstrates a Focus on Continuous Improvement
- Interpersonal Effectiveness
- Team Leadership
- Developing Others
- Championing and Adapting to Change

COLLEGE AND FACILITIES MAINTENANCE AND OPERATIONS:
1. Directs and co-ordinates the effective and efficient operation and maintenance of the College’s infrastructure, campus buildings, and site services. Primary administrator responsible and accountable for the operation, maintenance, and cleanliness of campus buildings, systems, and grounds.

2. Responsible for providing a safe, functional, and aesthetically pleasing, exterior environment for students, employees, and visitors to the various College campuses.

3. Performs work of a complex nature and under limited supervision, directs computerized energy management and DDC operations, detailed preventative maintenance activities, daily work control procedures, and work orders on a routine basis. Develops and implements preventative maintenance programs. Manages the computerized work order and maintenance system.

4. Focuses on using best business practices to improve efficiency, by reducing waste and costs while increasing productivity.

5. Routinely assesses building mechanical and electrical requirements, manages their regular operation and maintenance, addresses service problems by defining technical scope of work for contractors, reviewing and overseeing the work.

6. Create and manage RFP’s and Contracts to ensure the efficient operation, maintenance, and renewals of the College buildings and systems. This includes working with the Purchasing Department to conduct the RFP/RFQ process, assessing incoming bids, and awarding contracts.

7. Maintain building structural, roofing, painting, flooring, renovations and renewals. May be called on outside of normal working hours to respond to emergencies or service disruptions to minimize damage to systems and buildings; determine the extent of the emergency, response required, degree of interruption to College operations, and to restore normal operations.

8. Manages Emergency Planning & Security systems for planning and implementing changes to intrusion, access control and security systems.

9. Operates the fire alarm control panel as required and in response to contracted service work, communicating with monitoring company and fire department and all pertinent Facilities Management and Emergency Management or delegates as appropriate. Works collaboratively with Emergency Management on the development of Emergency Response Guidelines. Active member of the Emergency Response Team, assisting in performing building evacuations for fire alarms, other campus emergencies, and medical emergencies. Acts as the Operations Chief in an Emergency Operating Centre when required. Responds appropriately to emergencies or urgent issues as they arise and deals with the consequences.

10. Maintain facilities drawings, operation and maintenance manuals.

11. Responsible for ensuring the health and safety of facilities staff, students, contractors and members of the public.

COLLEGE SERVICE AND SUPPORT:
1. Develops and prepares various reports, technical documents, and correspondence that may be sent to community users, employees, senior administration, and the Board.

2. Contributes towards the successful development of the College facilities by providing technical support and input during the planning, construction, and commissioning of capital projects including major Maintenance and Renewals (M&R) and Upgrades and Renovations (U&R). Manages warranties, guarantees and service agreements for completed work, departmental equipment and tools.

3. Addresses occupational health and safety issues referred by the JOHSC or emergent OH&S issues identified by employees.

4. Work with various groups setting up and organizing major events and campus moves.

5. Foresee and advise on issues that may arise due to an expanding campus.

1. Coordinates and supervises members of the College Facilities Operation’s section staff; fosters teamwork and motivates others, which includes creating a schedule for shift work, approving vacations, monitoring and approving overtime work, allocating jobs to staff, tracking their status, and gathering feedback on operational issues.

2. Manage Janitorial Services Contractors ensuring adherence to contract specifications. Use performance management techniques to monitor and demonstrate achievement of agreed upon service levels and to lead improvements to provide a clean, safe, sanitary, and healthy environment.

3. Co-ordinate the work of Consultants to assess and issue design packages for maintenance and renewal projects.

6. Regularly administers contracts and directs the activities of contracted workers.

1. Communicates with internal and external customers, responds to trouble calls, requests for support and enquiries from campus community. Communicate with stakeholders on issues that may impact them related to Facilities operations.

1. Exercises budgeting and financial management responsibilities for the Operations budgets.

2. Estimates, approves and tracks project expenditures for operations, maintenance, and renewals of College building elements and systems including capital renewal project expenses, and ensures they are within projections.

3. Approves expenses and timesheets for operational section staff.

1. Is an active participant on several College Committees, bringing a Facilities overview and support.

2. Works Collaboratively with other departments including, but not limited to; Information Technology, Marketing, and Student Service on projects and changes to service delivery as required.
3. Establishes orientations and education for new and current staff with the use of relevant

1. Bachelor’s Degree in a relevant field. IFMA or BOMA certification, BSW education, and documented Leadership training.

2. Minimum ten (10) years’ experience in building operations to include five (5) years at a supervisory level, preferably in the Post-Secondary Sector. An equivalent combination of education and experience in a related field will be considered.

1. Is knowledgeable of and adheres to the regulatory requirements of Governments, agencies and quasi-judicial bodies including WorkSafe BC and the BC Safety Authority.

2. Experience or a strong aptitude working with a variety of computer programs such as CMMS and Microsoft Office as well as other project related software programs.

3. Available for call-out work such as snow removal, special events, fire alarms and any other related emergencies.

4. Excellent communication skills dealing with supervisors, peers, co-workers, and contractors.

5. Strong interpersonal, relationship-building and networking skills.

6. Ability to multi-task and prioritize workload for self and others.

7. Strong time and project management skills.

8. Possess a practical, flexible and innovative approach to work.

9. Research skills; the ability to draw information from a variety of resources.

10. Effective written communication skills.

11. The incumbent must hold and maintain a valid British Columbia driver’s license and an acceptable driving record.

12. Strong background in supporting safety for staff, students, contractors and the general public.

Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.

Administration Regular