Monday to Friday 0830-1630

Reporting to the Executive Director of Future Students and Community Engagement (the ED), the Alumni Relations Liaison provides a variety of administrative and operational functions in support of the development of alumni relations functions at North Island College (NIC). Considerable coordination, data base, written and verbal communication skills are required to ensure timely and accurate information and dialogue with all internal and external stakeholders.

The Alumni Relations Liaison is responsible for a range of coordination functions, including the set up and maintenance of alumni profiles and information, communication with alumni, community partners and vendors as needed, liaising with NIC departments and colleagues in alumni program development and implementation, event planning and related activities, alumni campaign development and monitoring.

The Alumni Relations Liaison will also coordinate activities with the North Island College Foundation (NICF) where beneficial.

- Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills

1. Supports the development and maintenance of policies, procedures, and reporting systems specific to NIC alumni relations.

2. Assists the ED in researching, developing, editing, and monitoring alumni correspondence, programming, events and alumni feedback.

3. Maintains alumni profiles and information including all reports related to alumni engagement.

4. Plans alumni events with a collaborative, best practices philosophy, including event guidance, supplier correspondence, and reporting to the internal NIC community when requested.

5. Coordinates and assists in the preparation and monitoring of relevant budgets, contracts, sponsorships, grant proposals, project reports, alumni benefit programs and adheres to all college-wide guidelines and policies, and external funding guidelines.

6. Assists in the development and maintenance of operating procedures and protocols for alumni relations.

7. Attends team meetings, including alumni advisory bodies as needed, providing a variety of support from project lead to record-keeping as needed.

8. Receives, assesses, and directs alumni, student, instructor, staff and external queries and concerns across the division, working across all institutional work groups as needed.

9. Maintains ongoing relationships with other post-secondary institutions and alumni associations, secondary schools, other agencies, and community groups.

10. Staying current, and advising college colleagues, about best practices in alumni relations.

11. Liaising with local and regional industries, businesses, organizations and other community stakeholders.
12. Performs other operational duties, as assigned, with similar scope and complexity.

1. Post-secondary Diploma/Degree in Communications, Project Management or a related discipline is required.
2. Five (5) years organization administration experience, with a strong background in database maintenance and systems use; preferably within a post-secondary or non-profit environment.
3. Experience event planning, program development and membership-driven organizations.
4. Experience of successful work accomplishments in alumni relations.

1. Excellent interpersonal, communication, organizational, and time management skills with the ability to plan and prioritize tasks and efficiently meet deadlines in a fast paced, multi-tasking environment.

2. Demonstrated ability to analyze and interpret data, assess and resolve problems. Must be able to prioritize tasks and responsibilities, while displaying initiative, addressing operational issues, solving problems, and working independently.

3. Ability to use sound judgment and make effective decisions including consulting with the ED as needed.

4. Ability to work independently, initiative and the skill to prioritize work within general guidelines and with minimal direction.

5. Knowledge of, and experience with, public sector reporting and membership-based organizations.

6. Demonstrated basic experience with budget monitoring, management, and reporting functions.

7. Intermediate level of proficiency with MS Office software including Word, PowerPoint; with advanced proficiency required in Excel. This will include fast, accurate word processing skills, and the ability to use efficient and cost-effective approaches to integrate technology into workplace processes.

8. Excellent written communication skills, with thorough knowledge of business English, grammar and language, applied in an administrative context.

9. Expertise in the development and maintenance of data management systems including adherence to privacy and freedom of information legislation and guidelines.

10. Ability to work as a collaborative, productive team member, with demonstrated experience dealing with, and maintaining, a high degree of confidentiality, professionalism, and cultural awareness/sensitivity.

11. Knowledge of and experience with the following systems are considered assets; e-commerce and online merchant systems, Colleague student records system, and accounting software.

12. This position may be required to occasionally work outside normal office hours.

13. The successful candidate must have a current Class 5 driver’s license and access to a vehicle as traveling will be required.

14. Proven ability to work cooperatively as part of a team and use good judgment, tack and diplomacy.

15. Excellent research, presentation, written, public speaking skills.

Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.

Support Staff Regular